Please note that in order to cancel your subscription, you will need to contact Apple or Google directly, as Qustodio does not hold any billing information concerning your payment.
Qustodio customer service number android#
On your Android phone or tablet, open the Google Play Store. For even faster help, search for your topic on our site. We’re here to help with your concerns Whatever their age and needs, Qustodio’s parental control tools help reduce the risks your kids face online. There you’ll find answers to many common questions. The renewal will be processed as per Apple’s and Google’s terms and conditions. Android app You may find additional ways to contact on their website. Global Customer Service phone numbers General For Home users: Looking for help For help from an agent, follow the Get help link below to chat or request a callwe’ll call you so you don’t have to wait. Contact us Qustodio Contact us Customer support For customer support issues, please visit our help center. If you purchased a Qustodio plan on iOS or Google Play as an in-app purchase, you will be billed by iTunes or Google respectively. I hope it works for you, here is the text from the e-mail: Hi, We have resolved the issue and reinstalling should address it. I e-mailed qustodio customer service and was given a very quick response with a procedure that solved the problem My son is now back to using Minecraft. Find us Europe Roger de Flor 193, bajos 08013 Barcelona, Spain North America 227 W Trade St 1100 Carillon Tower, Charlotte, NC 28202 USA English Follow qustodio 2023 Qustodio is a registered trademark of Qustodio LLC. You can check and manage your payment details, subscription, and auto-renewal options directly on our Customer Portal. My son has qustodio and was having this same issue with Minecraft. If you purchased your subscription directly on our website, the renewal will be charged using the same payment details you used to make the original purchase. Payments made directly on the Qustodio website It has easy-to-use apps, great customer service, and reasonably-priced plans that are backed with a 14-day money-back guarantee. Kaspersky Safe Kids is the best deal: It only charges 14.99 per year and can protect an. How will I be billed for the yearly renewal? By comparison, Qustodio costs 54.95 per year, for use on up to five phones, tablets, PCs, or Macs. If your account is not set to be renewed automatically, Qustodio will send you a notification reminding you to renew your subscription shortly before it is due to expire. We recommend you start by downloading the Qustodio Parental Control App onto your device (usually your mobile phone or laptop). You can check when you will be charged for renewal by going to the account page in your Parents App. By default, your Qustodio subscription will be automatically renewed when it ends, unless you manually cancel it.
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